Privacy Policy
Tales Demo (hereinafter referred to as "Tales", "we", "us", or "the Company") attaches great importance to user privacy and the protection of personal information. This Privacy Policy aims to explain how we collect, use, store, disclose, and protect the personal information generated by users when using our website, Android application, and iOS application.
By accessing, registering, or using this platform, you acknowledge that you have read, understood, and agree to the entire content of this Privacy Policy.
1. Scope of Application
This Privacy Policy applies to all services provided to you by Tales through the following means:
- Official Website
- Android Mobile Application
- iOS Mobile Application
- All features and content related to the aforementioned services
2. Information We Collect
2.1 Information Actively Provided by Users
When you register, use our services, or contact us, we may collect the following information:
- Mobile phone number, email address
- Account login information
- Customer service communication records
- Payment-related information (excluding full bank card details or payment passwords)
2.2 Automatically Collected Information
When you use the platform, we may automatically collect the following information:
- Device Information (device model, operating system, language, application version)
- Network Information (IP address, network type)
- Usage Behavior Data (viewing history, click records, purchase records, usage duration)
- Log information, crash information, and performance data
3. Purposes of Using Information
The information we collect will be used for the following legitimate purposes:
- To provide, maintain, and improve our products and services for you
- To complete content unlocking, order processing, and payment verification
- For account management, identity verification, and customer support
- For data analysis, product optimization, and risk control management
- To comply with laws, regulations, and regulatory requirements
4. Cookies and Similar Technologies
We may use Cookies, SDKs, or similar technologies for:
- Remembering user preferences
- Enhancing product experience and service stability
- Conducting statistical analysis of user behavior
You can manage or refuse Cookies through your device or browser settings, but this may affect the normal use of some features.
5. Third-Party Services and SDKs
To implement functionalities such as payment, analytics, advertising, or technical support, we may integrate third-party services or SDKs. These third parties may process relevant information independently according to their own privacy policies. We recommend that you carefully read their privacy terms.
We do not sell users' personal information to third parties.
6. Sharing, Disclosure, and Transfer of Information
We will only share or disclose user information under the following circumstances:
- With the user's explicit consent
- As necessary to perform a contract or provide services
- To comply with laws, regulations, court orders, or regulatory requirements
- To protect the legitimate rights and interests of the Company, users, or the public
In the event of a company merger, reorganization, or asset transfer, user information may be transferred as part of the transaction.
7. Information Storage and Cross-Border Transfer
User information will be stored on servers that meet security requirements.
If cross-border data transfer is involved, we will take reasonable security measures in accordance with applicable laws.
8. Information Security Measures
We adopt reasonable technical and administrative measures to protect user information, including but not limited to:
- Data encryption and access control
- Permission management and internal compliance systems
- Regular security assessments and risk reviews
Nevertheless, the internet environment is not absolutely secure, and we cannot guarantee absolute security of information.
9. User Rights
To the extent permitted by applicable law, users have the right to:
- Access, correct, or update their personal information
- Request account deactivation
- Withdraw previously given consent
Related requests can be submitted via the official customer service email. We will process them within a reasonable timeframe.
10. Protection of Minors
We do not knowingly collect personal information from minors. If such a situation is discovered, we will promptly take measures such as deletion.
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time based on legal, business, or technical changes. The updated policy will be published on the platform and become effective immediately.
12. Data Retention Period
We retain personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, contractual, or operational requirements.
The standard data retention period is 5 years from the date of collection or from the end of the business relationship, whichever is later. After this period, data is securely deleted or anonymized unless a longer retention period is required by applicable laws or justified by ongoing legal or regulatory proceedings.
Data may be retained for shorter periods if requested by the data subject and if permitted by applicable laws. Regular audits are conducted to ensure compliance with the defined retention schedules.
13. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us via:
Company Name: Tales Demo
Contact Email:
Contact Phone Number: